What our clients say

Interview with Thomas Frutiger, Chairman of the board, Frutiger AG

Stucki Leadership & Team Development is supporting us in a cultural transformation project. Through close collaboration, they are helping us to develop and implement a programme to strengthen our employees’ sense of belonging to our company, to orient our leaders towards the behaviours that will enable us to achieve our strategic objectives and to develop their leadership skills. I look forward to continuing this excellent collaboration with Stucki Leadership & Team Development and highly recommend their services. (Translated from French)

Philipp von Büren
Cendres + Métaux Group, CEO

Stucki Leadership & Team Development has been supporting us for many years in the development of our managers and in the cultural transformation of our company. Stucki is a very professional partner with a pragmatic and impactful approach. The trainers are experts in their field and were able to quickly create a bond of trust and openness with our employees. I would highly recommend Stucki to any company wishing to work on leadership, team development or cultural transformation. (Translated from French)

Alexander Hirter
ETEL, CEO

One of the challenges facing SKAN is the management of the extreme growth. Stucki very effectively supported and assisted the management in the development of the team and the “strategy 2025″. The Stucki trainers quickly grasped our challenges, the cultural environment and the individuals involved in the process. They helped and enabled the managing executives to focus and develop into a “high performing team”. In designing the team development process and the strategy workshops, I was impressed by the flexibility and specific knowledge of the trainers. When processes came to a standstill, they adapted the program to our needs in a quick an agile way. I found the trainers empathetic, grounded and professional. The series of workshops always took place in a constructive, respectful and trusting atmosphere. We will gladly continue our cooperation with Stucki, including support in the area of leadership development Training.

Thomas Huber
Skan AG, CEO

The Stucki team regularly accompanies us in our management seminars. Thanks to Stucki’s action-oriented methods, we see noticeable progress in our team performances as well as in the leadership qualities of the individual managers. We will definitely continue our successful cooperation with Stucki. Thank you very much for the professional cooperation and your great commitment. (Translated from German)

Reto Cometta
Saint-Gobain Glass Europe, General Manager (former) / Vetrotech, CEO (act.)

Stucki provided us with excellent and competent support both in merging teams and in the context of a major change project. The new teams were immediately capable of action and harmonized well. Stucki’s action-oriented approach met with a very good response and a high level of acceptance from all superiors and employees across the hierarchy. Results were quickly visible. The training and the subsequent visible implementation of measures were the basis for stability, focus, security and optimism in the supported teams. I see Stucki’s method as a groundbreaking way to focus people’s energy and motivation and to show them new ways. Stucki convinces through tasks that are specifically geared to the situation and through professional trainers with the gift for clear feedback. (Translated from German)

Max Gerber
Baloise Bank SOBA, Human Resources Manager

In my various Talent & Leadership roles I have had the pleasure to work with outdoor experiential leadership providers around the world.
Stucki is by far one of the most comprehensive outdoor leadership providers.  The team quickly listened to our needs, aligned to, and incorporated, our goals and values into our event design and activities. This brought to life, in an outdoor setting, universal leadership challenges which participants could grapple and learn about, in a safe and fun environment.  Through thoughtfully facilitated debriefs the participants are able to readily apply their learnings to their day to day corporate leadership challenges.
Thank you Stucki for bringing leadership theory to life.

Rhonda E. Fletcher-Leonetti
SIKA, Talent & Learning Development Manager (former)

We have used Stucki very successfully in various cases for Team-Building and Team-Development in our global Finance-Organization. A great combination of customer specific topics and creative Stucki Team-building exercises.
I can strongly recommend Stucki to any company

Jörg Weis
Bosch, Senior Vice President Accounting (former) / Lead of HR-Transformation (act.)

I have had the pleasure of associating with Stucki over the past year and a half, when we partnered with them to create and deliver a world class, outbound experiential cultural transformation program aimed at our top 200 leaders.
Impactful program design starts with asking powerful questions. Stucki’s team consisting of Robert and Bernard, did exactly that, and this helped us clarify and articulate the true objectives for the program. Their contribution to design and development was invaluable too. They were able to propose innovative solutions that were founded in Adult Learning methodology and Mind-Brain Research. Their pedagogical approach was a breath of fresh air from the commoditized offerings one sees in Learning these days. They followed it up with superlative delivery, facilitation, and infrastructure management.
I look forward to continuing our association with them going forward, and have no reservations in recommending their services.

Prasad Swaminathan
ABB, SVP and Global Head of Talent & Learning (former) / ADECCO Workforce Solutions, Global Head of HR (act.)

Among the many providers of leadership training, team building and organizational development, Stucki stands out. Their approach of task-oriented learning and reflection guarantees the relevance of the content and ensures the transfer to everyday management demanded by companies and desperately sought by those responsible for training. Stucki has thus brought Ricola’s management team quite a bit further forward. (Translated from German)

René Schori
Ricola AG, Director Global HR (former) / Chief Human Resources Officer (act.)

20 years ago, I completed my first team seminar with Robert Stucki with a group of branch managers. Thanks to many challenging and practical exercises, we became much more efficient as a team back then. Over the years, I have done seminars with a wide variety of groups with Robert Stucki’s team and also worked on challenging topics at management level. Personally, I have benefited a lot both as a participant and in the preparation and discussion of the seminars and can highly recommend the seminars. (Translated from German)

Christian Biland
Migros Ostschweiz, Managing Director (former) / Migros Zürich, Chairman of the Board (act.)

The Stucki team did an excellent job of designing and moderating our management workshop in a way that was tailored to our needs and our management culture. The healthy mix of theory and practice was very effective for our managers. Several months after the seminar, a follow-up was conducted. We were pleased to see that the managers were consciously implementing what they had learned and their personal transfer goals in their day-to-day management. (Translated from German)

Ruth Maurer
Eidgenössisches Institut für Metrologie METAS, Head of Human Resources

For internal promotion interviews and external applicants, we were looking for a partner who could support us with a personality profile and evaluation interviews and provide us with advice. We found a suitable partner in Stucki Leadership-Teambuilding AG. Stucki AG knows how to respond to our wishes/needs as well as to our corporate culture and values. Stucki convinced us by getting the most out of the Insight Discovery® profile, by being flexible and by adapting to the respective circumstances at any time. We appreciate the cooperation very much. (Translated from German)

Monika Moser, Daniela Hunziker
Swiss Post Solutions AG

Getting to know oneself, rediscovering where one’s own abilities and limits lie – such a valuable experience to actively contribute one’s strengths to a team as well as to constantly optimize one’s own leadership behavior. Robert Stucki and his team make it possible to find answers to these fundamental questions in an exciting way and to use what you have learned profitably in your job. (Translated from German)

Alain Ritter
Georg Fischer Piping Systems, Head Human Resources (former) / Consultant and Coach (act.)

I’ve known Stucki for 20 years, and we recently launched our ABB cultural leadership development program, ” Come to the Edge,” together. The outdoor activities were innovative, yet true metaphors for our corporate values. They will be forever remembered by our top 200 leaders and serve as a compass for the leadership behaviors expected of all of us at ABB. The authentic and human approach to learning, as well as the vast experience of the Stucki coaches, enabled me to fully trust them in the delivery of the program. It was another great collaboration for which I am very grateful.

Jean-Christophe Deslarzes
ABB Ltd., Chief Human Resources Officer, Member of the Group Executive Committee (former) / ADECCO, Chairman of the Board (act.)

Stucki is a highly professional partner who has supported us in the areas of leadership, team building and change management. They have actively contributed to the success of numerous initiatives and the development of our managers. Stucki employees are talented, committed, honest and very pragmatic. They have always been able to adapt to the situation, to our particular requirements and to our culture. (Translated from French)

Anton Bleikolm
SICPA Holding SA, COO (former) / Orell Fuessli Holding AG, Member of the Board (act.)

This course gave me the opportunity to deeply understand my strengths and weakness and lighted my way to be a successful leader and team worker, the most important about this course it concentrated on doing things by ourselves and not to be told how to do them and this was the MAGIC.

Waheed Zahran
Palestinian Hydrology Group (former) / Trainer and Business Consultant (act.)

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Case studies

70 new students – an unforgettable shared start

The ‘Stucki Day’ has been a successful part of the Academia Engiadina’s programme for many years: In the first week of their studies, the approximately 70 new students spend a day under Stucki’s guidance. The foundation for a successful cooperation is laid here.

Find out more about…
… the content
… the feedbacks of the director and a student :

Many locations, one accounts department

How can you deal with the changes a central accounts department entails? This was the question an international leader in the technology and service sector asked when it decided to centralize its accounts. In August 2014, the client asked us to support the internal project team. It was our task to help ensure that the change centralized accounts would entail would be better understood and accepted throughout the company.

Open heart surgery

The banking environment in Switzerland is in a constant state of change. The historically low interest rates are forcing the banks into developing new business models. This is why in 2016 a Swiss regional bank decided to centralize its mortgage business at its head office. Because this line of business is in fact the bank’s core business, this organizational intervention represented a dramatic change.

Starting point

Until that point the mortgage business had essentially been dealt with by local bank branches. The new plan was to move the most suitable employees from the branches and create a new central organizational unit for them all in a Customer Service Center at head office. This change incorporated two fundamental dimensions: A new team, the Customer Service Center, had to be created and trained in a very short time at head office. Stucki pointed out at a very early stage that the greater hurdle in this change could in fact prove to be acceptance at the branches. These branches not only had to surrender valued and qualified employees to head office; they also feared they were losing some of the portfolio as well as customer relations to head office. The branches had also been designated to focus more on customer acquisition in the future which did not go down well with those tasked with the job.

What we did

We created a team development process with the designated employees of the new Customer Service Center. This took place as part of a kickoff meeting and two 1.5-day seminars. The major goals included getting to know each other, establishing trust and, above all, how to deal with change. With a slight delay, a second process saw all branch employees involved in a one-day seminar. Once again, the focus was how to deal with the forthcoming changes. Expectations, fears, worries and uncertainties were noted and discussed. The bridge to head office had been built.

What we learned

A review at the end of the project that was held in conjunction with the management and a follow-up seminar later on with all employees of the Customer Service Center revealed that everyone agreed that the centralization of the mortgage business had in fact been effected with virtually no problems. Everyone also agreed that this would not have been possible without the involvement of Stucki and without the focus on the uncertainties the employees felt due to the forthcoming changes. It was very special for us that the bank was prepared to involve all employees in the process, regardless of hierarchy and workload. We “Stuckis” will never forget the seminar day, for example, with around 40 ladies (and one gentleman) who work on the front line in the branches. The participants did not even lose their enthusiasm and motivation in the pouring rain. The experience and the core messages of the “Four-room apartment of change” model will be remembered for a long time to come – something our client has often confirmed.

Training leadership skills

Many companies have a well thought out written document detailing their values and leadership principles. But it is a major challenge to make these part of everyday working life – a challenge that expert Stucki was glad to support.

Starting point

Our client is a global player and sells and manages catering concepts. The client has around 28,000 points of sale in Switzerland. The organization totals around 900 employees who, given the setup, are naturally employed on a local basis. This form of organization makes very specific demands of the leadership crew. Under the leadership of the HR Manager, the core competencies demanded by the company were defined using the Lominger criteria. A second step entailed tailoring the employee assessment instrument to suit these criteria. The third step aimed to have leaders reflect on their own behavior in view of these defined leadership competencies. And Stucki was involved.

What we did

Keen perception, dealing with changes, innovation management, setting priorities, presentation skills, courage to lead, fairness toward others, setting up effective teams, integrity and trust were all competencies that had been defined by the customer. Based on these competencies we devised a tailor-made 1.5-day program which would employ our tried and tested Stucki method. The participants were to be given the opportunity to reflect on their behavior within specific simulation tasks based on the defined criteria and then to draw conclusions for their everyday work routine. The seminar was held four times, each time with 30 participants. The tasks to be dealt with by the participants had been carefully based on customer requirements. Particularly in the reflections, we resolutely discussed the competencies defined by the company.

What we learned

The seminars took place at different times of the year. It was fantastic to see that in every seminar, the learning atmosphere was excellent – regardless of the conditions outside. The program was run in close collaboration with the HR Manager. This cooperation was a genuine enrichment for us and worked very well. We were once again impressed to see how the Stucki method simultaneously appealed to participants of all hierarchy levels to an equal degree. Because everyone is solving the same task together, they can all draw on a specific experience they have been through together with the relevant observations. They draw conclusions for their everyday working life from the reflections they have together with the Stucki trainers. We often hear that this is one of the aspects that makes the Stucki method so particularly valuable.

Developing and implementing a leadership mission statement together

Starting point

Our client decided to attend a Stucki leadership seminar. Feedback from earlier seminars was the reason why the management decided to focus on the leadership development of the executives in the coming two years. Leadership principles were to serve as the guideline for future leadership behavior. A leadership mission statement for all of Switzerland was created in a bottom up process in close cooperation between the customer and representatives of Stucki. And this was a major challenge – as the leadership mission statement had to be created while taking into consideration valid corporate principles, the competency model as well as current and future requirements. The deployment and implementation is taking place over a period of two years. The aim is to create a leadership culture which is beneficial both for our client and the employees and, in turn, for their clients.

The benefit for the participants and the company

  • Strong and motivating leadership as the basis for remaining on a profitable basis
  • Shared understanding of leadership for corporate-wide company culture
  • Focusing on leadership
  • Individual reflection of own style of leadership in comparison with the leadership mission statement and a corresponding further development of leadership behavior
  • The leadership mission statement as a reference for leaders and employees

Seminar concept Preparatory work

In a first step, a target/actual analysis was carried out on important basic issues of leadership in questionnaire-based interviews throughout the group over all hierarchy levels. A project team with representatives of all business units as well as Stucki trainers then set about defining the principles – a challenging job! An optimized leadership mission statement was drafted in finely coordinated workshops and with the support of Stucki trainers. The high level of identification and broad acceptance throughout the group was the result of an enriching collaboration. The management finalized and approved the newly defined leadership mission statement.

Stucki seminar

  • Presentation of the leadership mission statement by a member of the next highest executive level
  • Discussion and interpretation of the leadership mission statement in small groups
  • Creation and discussion of a tried and tested personal profile for all members of the executive team
  • Drafting a simple, authentic and vital communication tool for communication with the next level down
  • Objectives for personal further development

Transfer

  • Implementation of the mission statement in own everyday leadership routine
  • Deployment of personal development goals
  • Follow-up discussion
  • Verification of own progress
  • Dialog with individual members of the management

Executive training as part of an international leadership program

Starting point

Our client holds an international management seminar once a year. Stucki Leadership & Team Development AG was commissioned to develop a module with activity-oriented training for this seminar.

The objectives we are pursuing are as follows:

  • Development of personal leadership competencies
  • Experiencing the leadership principles in practice
  • Promotion of independent thinking and action
  • Gaining a deeper understanding of how teams work and what can favor a transformation into a high-performing team
  • Developing capabilities, solving complex problems in a multicultural environment
  • Recognizing fundamental motivation factors in everyday leadership routine

Immediate benefit for the participant

  • Finds out about and experiences the content of the leadership principles in practice
  • Develops his/her leadership skills
  • Recognizes the factors and criteria of a high-performing team
  • Becomes more aware of his/her personal leadership behavior
  • Develops personal decision-making and responsibility skills in a multicultural environment

company

  • Greater identification of the individual leader with the leadership principles and thus the company
  • Fewer leadership errors and support of culture of trust
  • Reduction of intercultural barriers

Team development process with an SME

Starting point

This client contacted us to organize an executive team development training session. In spite of or perhaps because of greater pricing pressure and a challenging competitor environment, the management team had decided to take steps in the area of leadership and team development. The company’s vision, recorded in a concise statement, was the basis used to define the process. The significant points of this statement in terms of our work (selection):

  • We define clear and measurable goals which spur us on to above-average performance.
  • We see the full picture and are fully aware of how important our task is for the entire company.
  • We are open and honest with each other and treat each other with respect.
  • We can take criticism and handle it positively.
  • We are prepared to critically review what we have done to date and what we do currently.
  • We feel responsible for our actions.
  • We think about solutions and not about problems.
  • We create an atmosphere in which enthusiasm, creativity and satisfaction grow with our own work.

The objectives for the leadership and team development process were defined as follows in close collaboration with the CEO and the Head of HR:

  • Recognition of the criteria and features that distinguish a high-performing team.
  • Experiencing and practically implementing the leadership principles.

Benefits for the participant

  • Finds out about and experiences the content of the leadership principles in practice
  • Develops his/her leadership skills
  • Recognizes the factors and criteria of a high-performing team
  • Becomes more aware of his/her personal leadership and team behavior

company

  • Greater identification of the individual leader with the leadership principles and thus the company
  • Fewer leadership errors and support of culture of trust

Project lead training

Starting point

Our client was looking for a qualified team of speakers for the block week “Change and project management”. Together with the designated course leader, we developed a concept for this block week. The following objectives were defined and also successfully achieved: Knowledge- and experience-based extension of project management expertise with

  • Analysis of own supplied projects
  • Acquisition of specific PM knowledge through theoretical training
  • Application and training of PM capabilities in real situations
  • Reflection of project processes with definition of success and failure factors
  • Transfer of what has been learned to personal everyday project routine
  • Compilation of what has been learned in a final document

Immediate benefit for the participants

  • Extension of project management knowledge
  • Greater leadership quality in everyday project work
  • Increased insight in own real projects
  • Identification of stumbling blocks and success factors in projects
  • Drawing parallels to own corporate culture
  • Drafting an individual user-friendly PM manual

Seminar concept

The project lead training was carried out in accordance with the concept of the learning company. The distinguishing features of this concept:

  • The participants experience 1:1 the dynamics and the area of conflict between line and project organization structures
  • The actual product of the company is learning, in other words the further development and consolidation of (social) competencies
  • The high degree of self organization encourages self-dependent thinking and acting

Kick-off module initial information

The participants

  • Are given information about their training
  • Describe their own participant projects
  • Apply for a position in the learning company

Seminar module learning company Initial phase

  • The executives were prepared for their role in the learning company (the participants could apply for a leading position)
  • The seminar host explained the targets, organization and working methods of the seminar

Working in a learning company

  • Presentation of theory in workshops with external speakers
  • Customer projects in the form of activity-oriented tasks
  • Project: environmental analysis of the projects brought along by participants
  • Drafting of a manual for project leads (based on the experience made during the week)

Assessment

The participants reflect on and present their learning content

  • From the workshops and speeches
  • From the participant projects
  • From the customer projects

Liquidation of the learning company

The participants reflect on and present their learning content from the learning company

Content focus

  • Basics of PM
  • Project organization
  • Project environment analysis, the project as a social system
  • Project steering and control
  • Project controlling
  • Dealing with conflict and resistance
  • Leading projects in a target-oriented way
  • Adapting leadership style to the project organization
  • Deliberate compilation of project teams
  • Area of conflict – line/project organization

Leadership training with refresher seminars

Starting point

Our client decided to train its executives in different leadership qualities with a dynamic, target-oriented and multi-level leadership seminar. With a mixture of different learning methods in different learning environments and situations, leaders should be given the opportunity to get to know their own style of leadership better and make better use of existing potential. The leadership competencies seen by the management as being of top priority should thus be trained intensively.

Defining key competencies

The first step saw the CEO, head of training and Stucki as an external institution draw up the relevant key competencies together. From the 67 possible leadership competencies defined by Lominger, eight were selected which are crucial to the successful leadership of the company in the coming years.

Verification of key competencies

In a second preparatory step, the defined key competencies were verified in an activity-oriented executive workshop with the extended board. Which ones are relevant? Where is the greatest need for action or the greatest deficit? Accordingly, which competencies should therefore be trained first/most intensively? Selected leaders are now trained specifically in these competencies in two-module seminars.

Immediate benefit for participants and company

  • Understanding of individual leadership profile
  • Understanding of the profiles of the other leaders in the company
  • Recognition of your own needs and the needs of employees (leading yourself and others effectively)
  • Training coaching competencies
  • Recognizing and extending your own leadership competencies
  • Extending social competencies
  • Improving multitasking qualifications
  • Increased understanding of art

Seminar concept

As already mentioned above, the training was to be divided into two modules, each of which should last around 1.5 days. The two modules should take place with a gap of around three months between each other so participants have the time to actually apply what they have learned and then use experiences made during the gap in the second part for the purpose of further consolidation. The organization of both modules should be identical in terms of time: Start on the evening of the first day with introductions and first working steps. Intense continued work on the following day, rounded off by lunch with all participants on day three.

Module I

The following are the focal points of the first module:

  • Insights personal profiles with individual evaluation
  • Leadership course: leading people with similar and opposing personality structure
  • Giving and taking feedback
  • Drafting feedback questions for own employees and line managers (360° feedback “light”)
  • Verification of own leadership profile
  • Coaching: theory, then practical part with description of an example, depicting a case right through to providing a specific solution
  • Transfer safeguarding and work plan
  • Presentation: leadership as a top priority

It is important to select a balanced mixture of theoretical input, involvement of the everyday work routine as well as indoor and outdoor tasks to cater to different styles of learning and to work in different environments.

Module II

The following are the focal points of the second module:

  • Guest speaker talking about leadership (learning from the experience of others)
  • Task: organize a scintillating evening with guest speakers on further leadership topics
  • Verification of transfer safeguarding: Which measures in Module I were successful? Why?
  • Complex leadership simulation: draft offer for practical system. Follow by presentation, negotiations and reworking. After evaluation of the best offer: integration of the weaker work group for production and system operation.
  • Creation of a personal teaching plan for the future
  • Art talk
  • From thee to five stars (Gault Millau). Comparison with another service provider rounded off with lunch in a five-star hotel.

Content focus

  • Personal profile/own leadership profile
  • Experiencing and reflecting leadership in complex and different situations
  • Coaching
  • Dealing with several projects all going on at the same time
  • Drafting a personal teaching plan
  • Transfer safeguarding
  • Understanding of art

Your company, your case or your statement are missing here? Then we should get to know each other. Contact us